Payment Processing

Cant renew rentals using CC on file
The blank on Credit Card field should be when you test it on with pinpad.  The Invalid Field - Auth Amount should be when you test it on without pinp...
Fri, 23 Jun, 2023 at 1:32 PM
Certified USA EMV PINPads
Important - each pinpad must be EMV certified with each processor. Just because a pinpad has a chip reader, does not mean that it is EMV certified with any...
Mon, 30 Aug, 2021 at 11:45 PM
Configuration of the Moneris Verifone P400 POSPAD
This setup will require your network administrator’s assistance to connect the P400 to your company’s network.  . ...
Sat, 18 Nov, 2023 at 8:01 AM
Contactless Payments, NFC, Tap and Pay
Please see link: Contactless Payments
Thu, 25 Aug, 2022 at 4:10 PM
Correcting a Payment in an Invoice
Finding the Payment to Edit In order to correct a payment in an invoice, you need the payment unique number. First, open the invoice whose payment you n...
Wed, 5 Oct, 2022 at 8:05 AM
Datacap Hosted and P400 setup
Install Netepay Director. Installer can be found at and click on the I Agree button. Also download the Dataca...
Sat, 8 Jul, 2023 at 10:54 AM
Declined Processor - Serv Not Allowed
The message "Serv Not Allowed” generally means that you trying to process a transaction type that is not listed on your account or is not set up proper...
Mon, 10 Jul, 2023 at 3:14 PM
Encryption Key
You can't log in because of a "Missing Encryption Key" error. Cause Windward tables can be encrypted typically for PCI purposes to pro...
Thu, 10 Nov, 2022 at 11:53 AM
Error Encrypted Format when processing with pinpad
Make sure the netepay is running using NETEPAY HOSTED.  For the version, there should be an email or attachment on the ticket where you can downloa...
Mon, 26 Jun, 2023 at 11:21 AM
Error on Pre-Authorize the card on CC on file
- this is a card problem - test it with a different card
Fri, 23 Jun, 2023 at 1:21 PM

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