Payment Processing

"Missing Encryption Key" error stopping sign in
Overview You can't sign in because of a "Missing Encryption Key" error.  You will need to get an encryption key from one of the other operati...
Mon, 19 Aug, 2024 at 10:58 AM
Cant renew rentals using CC on file
The blank on Credit Card field should be when you test it on with pinpad.  The Invalid Field - Auth Amount should be when you test it on without pinp...
Fri, 23 Jun, 2023 at 1:32 PM
Certified USA EMV PINPads
Important - each pinpad must be EMV certified with each processor. Just because a pinpad has a chip reader, does not mean that it is EMV certified with any...
Mon, 30 Aug, 2021 at 11:45 PM
Configuration of the Moneris Verifone P400 POSPAD
This setup will require your network administrator’s assistance to connect the P400 to your company’s network.  . ...
Sat, 18 Nov, 2023 at 8:01 AM
Contactless Payments, NFC, Tap and Pay
Please see link: Contactless Payments
Thu, 25 Aug, 2022 at 4:10 PM
Correcting a Payment in an Invoice
Finding the Payment to Edit In order to correct a payment in an invoice, you need the payment unique number. First, open the invoice whose payment you n...
Wed, 5 Oct, 2022 at 8:05 AM
Credit card "Declined CALL CENTER" message
Overview You may receive a "Declined CALL CENTER" message when processing a credit card.  The consumer's financial institution is returning t...
Mon, 19 Aug, 2024 at 10:12 AM
Datacap Hosted and P400 setup
Install Netepay Director. Installer can be found at http://datacapepay.com/epay50/3974/download/ and click on the I Agree button. Also download the Dataca...
Sat, 8 Jul, 2023 at 10:54 AM
Deactivating a Datacap NetePay deployment ID
Overview When you want to move Datacap Netepay to a different machine, you will need to de-activate the deployment ID.  You can then install it on the new ...
Wed, 13 Mar, 2024 at 4:07 PM
Declined Processor - SERV NOT ALLOWED message
Overview The message "Declined Processor SERV NOT ALLOWED” generally means that you are trying to process a transaction type that is not listed on you...
Mon, 19 Aug, 2024 at 10:13 AM



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