General

"System Five is already running on this computer" Login Screen
Overview This "System Five is already running on this computer" login screen is caused when you have closed an RDP session on one machine without...
Tue, 10 Dec, 2024 at 4:16 PM
Add or Delete a SystemFive User
You must have administrative priveledges to be able to do this Adding a User From the main navigation menu,  Go To Setup Tools > Setup Wizard &g...
Mon, 30 Aug, 2021 at 12:57 PM
AIC Restarting the Location Segment Definitions
Problem Description If you have defined your AIC Segment Locations and created the location names, you cannot go back and edit the Segment Locations to ch...
Mon, 5 Sep, 2022 at 1:37 PM
Authentication Error on sign in to Remote Desktop(Cloud)
-This error occurs when you sign in to Remote Desktop while on RDP -to better understand this error, please read this article: Error (CredSSP encryption...
Tue, 2 Nov, 2021 at 9:42 AM
Automatic License Code Renewal
A new additional feature was added in system five that would make license code update easier for customers without having to call support. It only takes fe...
Fri, 3 Dec, 2021 at 12:58 PM
Build Data File
Tue, 11 Oct, 2022 at 9:53 PM
Cant process CC payment after upgrading to Version 7
Getting "Merchant Id not found" error when processing Credit Card transactions due to System5 function change on Version 7 Currently, from p...
Wed, 2 Aug, 2023 at 10:47 AM
Certain Users with lower authority cannot login to their department
When a user with access to all departments logs out of system 5, the department setting is memorized for whatever terminal that was signed into e.g. ...
Thu, 31 Mar, 2022 at 8:47 AM
Comment Function cannot use right click and paste in the latest version
Problem Description :  You are unable to right-click and paste when attempting to add a comment tab. This issue prevents users from quickly pasting copi...
Tue, 10 Sep, 2024 at 10:49 AM
CRM Setup
Setup and basic features 
Fri, 4 Nov, 2022 at 6:23 PM



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