FAQ

Backup your System
Why backup is so important! Catastrophic failure of your data is a real possibility. Your data access can be blocked by Ransomeware Natural disaster...
Mon, 22 Mar, 2021 at 2:39 PM
Customer Care Resources
The Best Place to Start is The Help Center All of the resources available to Windward Software clients are summarized here. The Help Center can be found a...
Tue, 4 Oct, 2022 at 12:20 PM
Force All Users Out Immediately (GETOUT!.NOW)
Overview In the event of a file rebuild or the need to restart the server.  Creating a GETOUT!.NOW file will aid in forcing users out of System Five and ke...
Tue, 5 Mar, 2024 at 2:29 PM
Gmail Set-up (mapi32.dll MAPI) On-Prem
Instructions: If you have encounter this error on S5 and have already follow all of the instruction on the (Gmail - Google Mail with System Five Solution Ar...
Fri, 11 Nov, 2022 at 9:19 AM
How to change slip form font size in System five
Go to Setup Wizard > Payment Processing > Mercury/Worldpay > Receipts Tab.  You can change the Font.  This appears to be a global change, once chan...
Sat, 4 May, 2024 at 7:56 PM
How to change the System Five Icon
Some users might want to have different icons for the Live System Five or Training System Five This article should help you with how to change either. ...
Fri, 19 Aug, 2022 at 1:15 PM
How to get System Five Database Size
Overview Getting the size of your System Five database can be useful for calculations.  Knowing how much to estimate for backup or how many database files ...
Fri, 9 Aug, 2024 at 3:13 PM
How to see users that are signed in
Overview If you want to see a refreshed list of users that are signed into your System Five dataset.  Make use of the file check utility which shows the li...
Thu, 15 Aug, 2024 at 4:10 PM
How to Watch Training Videos
Our self-help now uses VLC media player for video content. Download VLC Here Install VLC media player 1) Download the VLC media player from https...
Wed, 10 Mar, 2021 at 10:10 AM
Installation of System Five and WindwardPOS need Administrator
Overview Both SystemFive.exe and WindwardPOS.exe are required to run as an Administrator once to create the registry keys and set itself up as an applicati...
Wed, 20 Mar, 2024 at 4:40 PM



Windward System Five Sidekick Video

Sidekick is a mobile application that integrates with your existing data, freeing you from the limitations of a desk and enabling your staff. Learn More about Sidekick.


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Windward System Five Add-Ons


System Five Add-Ons and Integrations
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