Gift Card Issues:


Additional Resource:

 https://wiki.windwardsoftware.com/doku.php?id=faq:setting_up_gift_cards


  1. Bad Checksum

 

Graphical user interface, text, application Description automatically generated

 

 Or

 

Graphical user interface Description automatically generated with medium confidence

 

 

In the Gift Card Mask area of the Setup Wizard you should see something like this:

 

Length      Start Range                        End Range                           Mask                                               Checksum
 19            6050110000000000000      6050110000099999999       0000\-0000\-0000\-0000\-099      N

 

For Gift Cards the checksum should always be N

For simplicity there should be only 1 mask that encompasses the full range of gift card numbers.

Otherwise there needs to be consistency in the masks. 

 

 

  1. List price comes up with a dollar value but price showing 0.00 on invoice screen.

https://wiki.windwardsoftware.com/doku.php?id=faq:setting_up_gift_cards

 

This is usually caused by the incorrect Miscellaneous Parts information.
 Check the gift card inventory item. The correct setting should be:

 

Graphical user interface, text, application, email Description automatically generated

 

Tested with these settings and we can now sell and void gift cards.



Created by Steve Wind August 19 2021