Overview

When Windward Software deploys Datacap Netepay for processors such as Worldpay US.   Windward Software datacap administrators can activate customer users for Datacap Reporting Activation.  This will give them access to the datacap reporting dashboard which can be helpful when doing reconciliation or tracking down a reporting issue..

How to request users' access

1. Card reporting is confidential and sensitive information for our business owners.  Confirm by phone to a known phone number with a key stakeholder when adding a user.
2. If they have multiple locations, confirm which locations the new user needs access to see.
3. Contact a Datacap administrator such as Kevin, Craig or Charlene to request access.
   • First and Last Name 
   • User email address 
4. The user being added will receive an activation email for the portal.

Once activated, they can use their credentials to sign into https://portal.dcap.com/Account/Login and view the accounts they have access to.