Overview

When processing with Global Payments Canada using the Verifone P400.  You may receive an error when doing an EMV Parameter Download or when processing Credit Card you receive a "Error TRANSACTION NOT COMPLETE - Expected VSD Encryption Got - PKI"


Solutions

This could be encrypted with the wrong end to end - or you selected the wrong pinpad, 

You can try switching the pinpad if not it may need to be replaced.

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