Netepay hosted is a tokenized payment gateway to many of the US Payment processors. Users can switch from Processor to Processor without loosing tokens. They can also continue to use their existing pinpads. (Debit encryption may be required if they change processors. This may be able to be done remotely by the pinpad supplier.) A local netepay bridge is still required, though this does not need to be updated when switching processors. The supported datacap netepay hosted pinpads are • Verifone P400 • Ingenico Lane 3000 • Ingenico Lane 7000 – Signature capture • The Ingenico 5000
A transaction portal is available at https://portal-cert.monetary.co/
Installing Ingenico and datacap client Drivers
Install Ingenico drivers http://www.datacapepay.com/downloadmenu/
Make sure these are downloaded and installed. The default Microsoft driver will NOT work.
Install datacap client drivers
Select your processor (client side are all the same) and download
• dsiEMVUS® 1.51
• dsiPDCX® 1.71
• DSIClientX® 3.86
System Five setup
If you do not see the DatacapNetEpay Hosted option, then you are either missing the OCX.zip file in the bin folder or you do not have a current version of System Five. Upgrade to minimum of 22.214.171.124.
Set to the IP address of the Netepay EMV Server
DO NOT SET THE IP ADDRESS IN THE NETEPAY SERVER ON THE RIGHT AS SHOWN INCORRECTLY HERE
Set the merchant Number and turn on Tokenization and any option they require.
Select the Ingenico 3000 or 7000 pin pad. Check the windows device manager to see which serial port is in use. In my case, the Lane 3000 took COM5 and the Lane7000 took COM6
First test with the Test Initialization and then the EMV Parameter Download. This will take a few minutes where the pin pad will beep and reboot a couple times.
If EMV Parameter Download Doesn’t work, but Test Initialization does,
When tendering an invoice you get:
Error Processing Error (dsiEMVX) TRANSACTION NOT COMPLETE - Socket Error Trying to Connect Error 3006
This means NetEpay isn’t running on the workstation.
If RPOS Device manager won’t connect and Event log says :
3:04:02 PM MessageRelay: Retrying in 15 seconds, retry attempt 156
3:04:17 PM RemoteRelayService: Dll RemoteRelayBridge.dll Failed to Load
You need to reinstall the Remote POS Device Manager because Some DLLs didn’t register correctly.