Overview
Mapping a drive means that you’re going to make a specific drive available to other users connected to a common network. This often takes place in on-premise networking and is typically performed once by a network administrator.
Loss of a network drive will result in loss of access to System Five. Users are not able to log in. Mapped drives that go 'missing' can be a sign of a larger network issue and you should contact an IT professional. Mapping network drives, as well as troubleshooting network drives, are network-related activities and beyond the scope of Windward Software support. Troubleshooting disconnected drives needs to be performed by your Network Administrator.
Here are some helpful resources:
Map a network drive in Windows 10 - Microsoft
Mapped drive is disconnected - Microsoft
Troubleshooting Mapped drives - Microsoft Q&A
Shared Folder - full permissions access - Microsoft Q&A
If your log in screen does not display your company data directory, please check your computer has access to the Windward mapped drive. This is typically (W:). If you do not have access. please contact your network administrator.
To Map Network drive :
1. Right Click on "This PC"
2. Select Map Network Drive
3. Set Drive : W (it can be any)
4. Folder should be the location of the Shared Folder (usually it is \\Server\Windward)
5. Click on Finish