Windward System Five Supported Peripheral Hardware List Print

Modified on: Wed, 27 Nov, 2024 at 2:05 PM

Please see https://wiki.windwardsoftware.com/doku.php?id=supported_hardware_list

https://wiki.windwardsoftware.com/doku.php?id=supported_peripheral_hardware_list

The following is a list of hardware that is currently supported by Windward System Five.
Windward Software will no longer support any devices that have reached the manufacturer's end of life, or are no longer available from the manufacturer. This document is subject to review and may be revised at any time. Please check this page regularly for updates.

Note: Most Hardware supported for Windward System Five on Cloud will require setup of the RDP Virtual Channel and the Remote POS Device Manager on the local workstation.

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Windward System Five Server and Workstation Requirements

Please refer to Windward System Five Minimum and Recommended System Requirements for details about the hardware requirements to run System Five.

MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Legacy Devices
Slip Printers
Sharing of slip printers or label printers across a network is not recommended. If a slip printer or label printer needs to be accesses by multiple computers on the network it should be a NETWORKABLE printer connected directly to the router or switch.
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
BIXOLON	SRP-350 plusIII
DELL	T200	Supported	Testing Required	Windward On-Prem Setup
Epson	TM-T88			The TM-T88 is supported for compatible printers
POS-X	EVO Green (USB/S)	Supported	Testing Required
CITIZEN	TZ30-M01	LIMITED SUPPORT*	LIMITED SUPPORT*
Epson	TM-T90	LIMITED SUPPORT*	LIMITED SUPPORT*
IBM	Shuremark 4610	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
POS-X	ION Thermal GC13A41172	LIMITED SUPPORT*	LIMITED SUPPORT*
Star	TSP-100, 143, 700	LIMITED SUPPORT*	LIMITED SUPPORT*

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Legacy Devices
Label Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
TSC	TTP-247 Plus	Supported	Testing Required	Windward On-Prem Setup
Dymo	LabelWriter Twin Turbo	LIMITED SUPPORT*	NOT SUPPORTED ON CLOUD
Godex	EZ-DT4	LIMITED SUPPORT *	Testing Required
Sato	CG408DT / CG408DT-LAN	LIMITED SUPPORT *	Testing Required	Windward On-Prem Setup
Sato	CG408TT-RS	LIMITED SUPPORT *	LIMITED SUPPORT *	This Device will reach end of support July 2024 Windward On-Prem Setup
Sato	LM408	LIMITED SUPPORT *	LIMITED SUPPORT *	This Device will reach end of support July 2024 Windward On-Prem Setup
Zebra	TLP-2824 (2 inch Print Head)	LIMITED SUPPORT*	LIMITED SUPPORT*	This Device will reach end of support January 2025
Zebra	TLP-2844 (4 inch Print Head)	LIMITED SUPPORT *	LIMITED SUPPORT *	This Device will reach end of support January 2025 Windward On-Prem Setup
Zebra	GK420T (4 inch Print Head)	LIMITED SUPPORT *	LIMITED SUPPORT *	This Device will reach end of support January 2025 This is a Thermal Transfer label Printer and works from System Five Label Designer.

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Industrial Label Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Sato	CL4NX		Testing Required	http://wiki.wws5.com/doku.php?id=sato_cl4nx

Legacy Devices
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Citizen	CL-S700	LIMITED SUPPORT*	Testing Required
Sato	GL412E	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
TEC	B-SX4T	Testing Required	LIMITED SUPPORT *	Code-based labels have been tested to work in the Cloud for as long as it's using the native driver and NOT the Easy Print Driver

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Fax Modems & Multifunction Printers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
		Fax printers (As well as Microsoft Print to Fax) are ONLY supported without phone number pass through functionality. This means that you must manually lookup and type in the customers fax number. Multi recipient faxing and statement faxing through a Fax Modem is no longer supported.	Testing Required

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Legacy Devices
Barcode Scanners
Please Note: Barcode Scanners using Key Wedge will not be supported
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Birch	CD-108e	Supported	Supported
HP	elitepos 2d	Supported	Supported	Windward On-Prem Setup
Datalogic	Huron HD3130	Supported	Supported	Windward On-Prem Setup
Inateck	P7	Supported	Supported	Windward On-Prem Setup
POS-X	EVO (1D)	Supported	Supported
POS-X	EVO (2D)	Supported	Supported
Wasp	WASP WLR8950	Supported	Supported	Windward On-Prem Setup
Zebra	LS2208	Supported	Supported	Windward On-Prem Setup
Zebra	LI4278	Supported	Supported
Datalogic	PowerScan PBT9300	LIMITED SUPPORT*	Testing Required
Datalogic	QuickScan	LIMITED SUPPORT*	Testing Required
Datalogic	QuickScan(2D) (QD24XX, QM24XX, QBT24XX (Wireless))	LIMITED SUPPORT*	LIMITED SUPPORT*	DataLogic QuickScan 2D Setup
Honeywell	1452G	LIMITED SUPPORT*	LIMITED SUPPORT*	This Device will reach end of support July 2024Windward On-Prem Setup
Honeywell	3800G	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Honeywell	Eclipse MS5145	LIMITED SUPPORT*	LIMITED SUPPORT*	This Device will reach end of support January 2025Windward On-Prem Setup
Honeywell	MS-2020	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Honeywell	Orbit 7120	LIMITED SUPPORT*	LIMITED SUPPORT*	Windward On-Prem Setup
Honeywell	Voyager MS-9540	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Honeywell	Xenon 1900 (2D)	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Zebra	DS4208 for 1D/2D	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
POS-X	XI3000	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
POS-X	XI3200	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
POS-X	EVO-OMNI (2D)	LIMITED SUPPORT*	Testing Required
POS-X	EVO-PS1-ADU (2D)	LIMITED SUPPORT*	Testing Required
POS-X	ION Wireless	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Wasp	WWS-800	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup
Wasp	Wasp WWS100i Bluetooth Scanner	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Wasp	Wasp WWS-500 scanner	LIMITED SUPPORT*	Testing Required	Windward On-Prem Setup
Wasp	WWS-850L	LIMITED SUPPORT*	Testing Required
Zebex	Z-3010	LIMITED SUPPORT*	Testing Required	This Device will reach end of support January 2025 Windward On-Prem Setup

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

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Sidekick

MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Legacy Devices
Devices for Sidekick Only
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Socket Mobile	S740	Supported	Supported
Unitech	MS912+	Supported	Supported
Zebra	TC21
Zebra	TC22	Supported	Supported
Zebra	TC26

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Legacy Devices
PIN Pads
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
For information concerning PIN pads and Credit Card processing, please refer to the Subject Master Document, found here --- MORE INFO ---
Ingenico	Lane 7000	Supported	Supported	Supported for US EMV
Ingenico	Link 2500	Supported	Supported	Supported for US EMV
VeriFone	P400	Supported	Supported	Global Payments and Moneris Canada / WorldPayIP + Netepay Hosted US
Ingenico	iPP320	LIMITED SUPPORT*	LIMITED SUPPORT *	Limited Availability: Discontinued by Manufacturer Windward On-Prem Setup Tokenization is not supported on this device
Ingenico	iSC250	LIMITED SUPPORT *	LIMITED SUPPORT *	Limited Availability: Discontinued by Manufacturer Windward On-Prem Setup Supported for US EMV.
Ingenico	Lane 3000	LIMITED SUPPORT *	LIMITED SUPPORT *	Limited Availability: Discontinued by Manufacturer Supported for US EMV
VeriFone	Vx805	LIMITED SUPPORT *	LIMITED SUPPORT *	Limited Availability: Discontinued by Manufacturer US EMV contactless not supported

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Signature Captures
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Signature Capture Setup
Topaz	LCD T-LBK460-BSB-R	Not Supported	Supported	Windward On-Cloud Setup
Topaz	SignatureGem LCD T-LBK462-HSB-R			Windward On-Cloud Setup
Topaz	SignatureGem Non-LCD	Supported	Not Supported

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Pole Displays
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Logic Controls	PD3000	Supported
POS-X	Xp8200 (USB)		Supported

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Cash Drawers
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
POS-X	ION-C16A-1B		Testing Required
Logic Controls	CR3000	Supported	Testing Required
Technical Tip		Supported	Testing Required	The cash drawer will need to be connected to the Slip Printer or to a special card in the workstation. Make sure you order compatible parts along with the cables.

You can request support for a new device:Windward Software Hardware Request

*OnCloud is defined as System 5 hosted in our Cloud environment

Weigh Scales
MAKE	MODEL	SUPPORTED ON-PREM*	SUPPORTED ON CLOUD*	NOTES
Honeywell	MS-2320	Supported	Testing Required	Windward On-Prem Setup
Zebra	MP7011	Supported V7	Supported	Zebra Scale Scanner

You can request support for a new device:Windward Software Hardware Request

Windward Software can connect you with additional Supported hardware and hardware packages:
Packages

*Windward Software provides Best Effort Support for Legacy Devices. Non-Legacy Devices with Full Support are recommended.

You can request support for a new device by filling out the form located at the following linkWindward Software Hardware Request

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Additional Links

Networking Best Practices

Networking Multiple Locations Best Practices

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