FAQ
The reason why a P400 pin pad will decline using the first attempt Debit payment is that the sequence numbers are not correct on the first attempt. They syn...
Tue, 11 Apr, 2023 at 6:06 PM
What is PCI Compliance? Payment Card Industry (PCI) has developed security standards for handling cardholder information in a published standard called th...
Mon, 17 May, 2021 at 11:52 AM
Pervasive Status Error 2 Pervasive Status code 2 means there is a technical defect with the file. Pervasive Documentation The documentation fr...
Fri, 4 Feb, 2022 at 2:29 PM
RECEIPT PRINTER Caution: Advanced printing features of the printer (such as logo or barcode printing) are not supported from within System Five unless not...
Tue, 13 Sep, 2022 at 1:03 PM
Most users normally would find the System5 shortcut on the desktop but for faster process, some users pin the System5 on to the taskbar. Now, on the lat...
Tue, 24 Oct, 2023 at 11:14 AM
Terminal Services Considerations The average bandwidth usage for a Terminal Services connection is less than 128 KB There are various factors that...
Tue, 4 Jul, 2023 at 4:14 PM
Install the Topaz software/drivers on the local workstation. Drivers can be downloaded from http://www.topazsystems.com/ Make sure the SigCap device is w...
Tue, 19 Jul, 2022 at 6:52 AM
Wed, 12 Oct, 2022 at 11:02 AM
PA-DSSPCI-DSS What it is? PA-DSS is the standard against which System Five has been tested, assessed, and validated. PCI-DSS Compliance is obtained by th...
Tue, 12 Apr, 2022 at 10:51 AM
Customer-facing Release Notes website link: https://www.windwardsoftware.com/release-notes Older release notes for 6.2.2 and 6.2.4 are available her...
Wed, 20 Mar, 2024 at 10:24 AM
