Printing from the AVD Web Client

❌ What does not work

• Local printer redirection (USB, network, default printer)
• Client-side printer mapping like you get with the Windows/macOS AVD app
• Azure Universal Printfrom the web client (still requires native client integration)

Browsers cannot expose local printer drivers to a remote session.

✅ What does work (practical workarounds)

Option 1 – Print to PDF → Download

• Print inside the AVD session to Microsoft Print to PDF
• The browser prompts to download the PDF
• User prints locally from their device
  ✅ Most common, lowest friction

This guide provides an alternative way to access your cloud environment in case access through the Remote Desktop Client application becomes unavailable.

Microsoft Remote Desktop Client will reach its end of support on March 27, 2026 for commercial cloud users. To ensure uninterrupted access, customers are encouraged to use the web-based access method outlined below.

Important Notice

You may encounter the following message:

"The remote desktop client will reach end of support on March 27, 2026 for commercial clouds and September 28, 2026 for AVD in Government and Azure 21Vianet Clouds. Install Windows App now to ensure uninterrupted access to your remote resources. Windows App offers improved user experience and customizability."

This means you should begin using alternative access methods as soon as possible.

Alternative Access Method (Web Browser)

You can continue accessing your cloud environment using any modern web browser.

Step-by-Step Instructions

Step 1: Open the Web Client

Go to the following URL:

https://client.wvd.microsoft.com/webclient/index.html

Step 2: Log In

Enter your Windwardoncloud username and password (na.windwardoncloud.com / au.windwardoncloud.com)

Click Sign In

Step 3: Access Your Resources

Once logged in, click on “Company Resources”

Step 4: Enable Required Permissions

When prompted:

Enable the following:

Clipboard

Printer

File Transfer

Click Allow

Step 5: Launch Your Session

Enter your username and password again if prompted

Wait for your cloud session to load

Important: Properly Signing Out

Always sign out properly after your session.

Do NOT:

Close the browser

Click Disconnect

Instead:

Log out from within the cloud environment (Sign Out / Log Off)

This ensures:

Your work is properly saved

Your session is securely closed

System resources are freed for future use

Tips for Best Experience

Use an updated browser such as:

Google Chrome

Microsoft Edge

Ensure a stable internet connection

Allow browser permissions when prompted

Avoid using public or shared devices for security

Caveats and Limitations:

The provided workaround has the following known limitations when accessed via Weblink:

• 1. RMR functionality is not supported in Weblink access. 
• 2. Local printers are not redirected to the Cloud, preventing printing through Weblink sessions. 
• 3. Local drives are not detected by the Cloud environment, which means features such as Email PDF will not function. 
• 4. Payment processing may not work as expected, as it is dependent on RMR functionality, which is unavailable via Weblink.

Support

If you need assistance, please contact support@windwardsoftware.com