The remote application for System 5 on Cloud will sometimes ask to reinstall the application.

To resolve this, you just simply uninstall the application through Control Panel>Programs and Features>Uninstall a Program

  1. Scroll through the list and look for the Remote Desktop application with the red icon.
  2. Select Remote Desktop and right click then click on Uninstall.
  3. Once done  uninstalling, you can download the latest installer of the remote app from this link: 
  4. Download and install the app.
  5. Click subscribe and enter your S5onC login (