How to install Windows Remote Desktop

System Five on Cloud uses the Windows Desktop Client. To access your information, follow these steps to install the Windows Desktop client software.

  1. Most Windows users will need Windows 64 bit. If you are installing a different version use that.
  2. Choose to Run when prompted if you want to Run, Save or Cancel
  3. You will need to click Next to continue the installation.
  4. Check the "I accept the terms in the License Agreement" if you agree to be able to click the Next button.
  5. Choose the installation scope
    • If this is your personal computer, you can accept the default to install just for you. Choose this if you are the only person who accesses System Five on Cloud on your computer.  
      • THIS INSTALL SCOPE WILL HAVE REMOTE DESKTOP AUTO-UPDATE
    • If this is an office computer and have multiple users with their own Windows logins, then you can choose "Install for all users on this machine".  If you are downgrading, you will want to choose this option.
      • You may require a Windows Administrator or Local Administrator account to install for all users. This could require your IT department to install software.
      • THIS INSTALL SCOPE WILL PROMPT THE USER TO APPLY UPDATES TO REMOTE DESKTOP
  6. Once the installation is completed, click Finish, and the Remote Desktop App will automatically start.
    After installation, you will find this in your start menu as Remote Desktop.


Enter your Username and Password

Follow these steps to subscribe and authenticate to System Five on Cloud. You will require windwardoncloud.com credentials to proceed with these steps. If you do not have a windwardoncloud.com username, do not continue.

  1. Click on the Subscribe button.
  2. Enter your windwardoncloud.com username.
  3. Enter your password
    • If entering a temporary password, you will be prompted to update your password.
    • The default password policy is 1 capital and 1 number, a minimum of 8 characters.
  4. Click "Subscribe" to continue.
  5. When asked to "Automatically sign in to all desktop apps and websites on this device?". Selected "No, this app only" button.
  6. You should now see an icon that you can double click to proceed into your System Five on Cloud environment.

If you are receiving an error message “There are currently no resources assigned to you at https://rdweb.wvd.microsoft.com/api/feeddiscovery/webfeeddiscovery.aspx”. Ensure you are using the windwardoncloud.com credentials that have been provided by Windward Software.
If having issues with your credentials, and want to try again. Follow these steps to unsubscribe.


Pin to Taskbar

Since you will be inside System Five on Cloud daily. Consider pinning it to your Taskbar or Start menu to make it easy to find.


Multiple Monitors

If you want to have your System Five on Cloud experience use or not use multiple monitors connected to your workstation. This can be modified in the settings of the icon.

  1. Launch Windows Desktop Client
  2. Right-click on the icon below S5oC
  3. Choose “Settings” from the pop-up menu
  4. Set “Use default settings” to off
  5. Adjust your choice of multiple displays
  6. Click the displays you want to use if “Use Multiple displays” is on.

POWER USER TIP

If you are using multiple monitors with System Five on Cloud. You may want to activate the feature of “Tabbed MDI Mode” from the Windows menu found inside System Five. Once enabled, a button on the top right of the active window will appear. This will let you undock a window from System Five to be placed onto another monitor. Useful if running a report or to place a System Five tool such as inventory lookup outside of your regular day to day System Five workspace.